7h777 Privacy Policy

1 Introduction and Scope

7h777 ("we", "us", or "platform") provides a secure and reliable online casino and betting service for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This privacy policy ("policy") explains what types of personal information we collect, why we collect it, how that information is used, who it may be shared with, and what rights you have regarding your information. This policy applies to our website, mobile platform, and all other 7h777 services.

7h777's services are for persons aged 21 and over only. It is not our intention to collect personal information from minors, and if such information comes to our attention we will delete it immediately.

2 Information We Collect

We collect various types of information to provide our services, ensure security, and improve the user experience.

2.1 Registration Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Username and password
• Current address

2.2 Identity Verification (KYC) Information

To facilitate secure financial transactions and comply with applicable regulations, we carry out an identity verification process, which may include:

• Photo of National ID (NID), passport, or other government-issued ID
• Selfie or photo (for matching against ID)
• Proof of address documents (utility bill or bank statement)

2.3 Financial Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (where applicable)
• Transaction history and amounts

2.4 Technical and Behavioral Information

Information collected automatically to improve our services and maintain security:

• IP address and device information
• Browser type and language settings
• Login times, session duration, and activity logs
• Information from cookies and similar tracking technologies
• Gaming history and betting patterns

3 Purpose of Information Use

7h777 uses the information collected for the purposes described below:

• Account management: For creating accounts, verifying identity, secure login, and managing settings.
• Processing financial transactions: To complete deposits and withdrawals securely and promptly.
• Customer support: To provide fast and effective resolution of user complaints, questions, and issues.
• Security and fraud prevention: To detect and prevent unauthorized access, fraudulent activity, and potential security threats.
• Ensuring responsible gaming: To verify age and identify early signs of problematic behavior in order to provide appropriate support.
• Regulatory compliance: To meet applicable legal and regulatory obligations.
• Service improvement: To analyze data in order to improve the platform experience, game selection, and overall quality of service.
• Communication: To send important notifications, policy changes, and account-related information.

We never use your information beyond the purposes listed above, and we do not send marketing messages without your consent.

4 Information Sharing and Disclosure

7h777 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information may be shared with trusted third parties that help us operate our services, such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. All such partners are bound by strict confidentiality agreements and receive only the information necessary to provide the specific service.

4.2 Legal Obligations

If a competent court or law enforcement authority lawfully orders the disclosure of information, we are required to provide it in accordance with applicable law. In such cases, we will always provide only the minimum information required.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such circumstances, we will notify you in advance and your information will remain protected in accordance with this policy.

5 Cookies and Tracking Technologies

The 7h777 platform uses cookies and similar technologies to improve the user experience and ensure security.

5.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and operating the platform's core functions. Disabling these will prevent the service from working properly.
• Functional cookies: For remembering your preferences, language settings, and other personalized settings.
• Analytics cookies: Collect statistical data to monitor platform usage and improve service quality.
• Security cookies: Used to prevent unauthorized access and fraud.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may disrupt some important platform functions.

6 Data Retention Period

7h777 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet applicable legal obligations.

• Active account data: All relevant information is retained for the duration that the account remains active.
• Closed account data: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
• Transaction records: Records of financial transactions are retained in accordance with applicable regulatory requirements.
• Legal claims data: If there is any legal claim or dispute, the related information is retained until it is fully resolved.

7 Data Security Measures

7h777 has implemented industry-standard technical and organizational measures to protect your personal information:

• SSL encryption: All data transfers are secured by SSL/TLS encryption, which protects your information from third parties during transmission.
• Password protection: Passwords are never stored in plain text; strong hashing algorithms are used.
• Access controls: Through strict role-based access controls, only authorized personnel can access sensitive information.
• Security monitoring: Regular security audits and vulnerability assessments are conducted.
• Data backup: Data is regularly backed up to secure, encrypted locations.
• Two-factor authentication: Two-factor authentication (2FA) is available to protect your account.

No data transmission over the internet is 100% secure. However, we are committed to ensuring the highest possible level of protection and take prompt action in the event of any security incident.

8 Your Rights

You have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you and to receive a copy of that information.
• Right to rectification: If your information is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to object: You may object to a specific use of your information.
• Right to data portability: You may request your information in a structured, machine-readable format.

To exercise these rights, please contact our support team via live chat or email. We will verify your request and respond within the designated timeframe.

9 Children's Privacy

7h777's services are strictly for persons aged 21 and over. We do not knowingly collect any personal information from minors.

If we become aware that we hold information about a minor, we will delete it immediately and close the associated account. If you suspect that a minor has opened an account on 7h777, please contact us.

10 International Data Transfers

7h777 serves the Bangladesh market. Our servers and data processing systems may be located in various places. Wherever information is processed, we ensure that your information remains protected in accordance with the standards of this policy.

For international data transfers, we ensure that appropriate safeguards are in place, including compliance with applicable data protection laws.

11 Third-Party Links and Services

The 7h777 platform may have integrations with third-party service providers (such as game developers and payment processors). These third parties follow their own privacy policies and are themselves responsible for their data processing.

We are not responsible for the privacy practices of third parties and recommend reviewing their policies before sharing information with them.

12 Policy Changes

7h777 may update this privacy policy from time to time. For any significant changes, we will:

• Post a clear notice on the platform
• Notify registered users by email
• Display the date of the change at the top of this page

Continued use of the platform after any changes indicates that you have accepted the updated policy. We encourage you to review this policy regularly.

13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

• 24/7 Live Chat Support (in Bengali)
• [email protected]

Our support team is active 24 hours a day, 7 days a week, in accordance with Bangladesh Standard Time (BST, UTC+6), and provides assistance in Bengali.